新加坡社区服务热线/辅导热线


GENERAL 综合服务

Organization 机构 Service Details 服务详情
ComCare Call
社区关怀热线
For information on the ComCare Assistance Available
提供社区关怀的援助信息。24 hours
二十四小时Tel: 1800-222-0000
Credit Counselling
信贷辅导协会
For consumers seeking help for serious debt problems
为面对严重债务问题的公众提供协助。Mon-Fri: 9.00am – 6.00pm
星期一至五: 上午九时至下午六时Tel: 1800-CALL-CCS
(1800-2255 227)
Samaritans of Singapore (SOS)
新加坡援人协会
For anybody in crisis and persons with suicidal tendencies
为受困危机有自杀倾向的公众提供紧急电话辅导。24 hours
二十四小时Tel: 1800-221 4444

ADDICTION/SUBSTANCE ABUSE 瘾疾/物质滥用

Organization 机构 Service Details 服务详情
Alcoholics Anonymous
戒酒无名会
For those who are alcohol-dependent and their families.
协助酗酒者戒除酒瘾并提供其家人相关援助。24 hours
二十四小时Tel: 6475 0890
National Addictions Management Service (NAMS)
国立瘾疾治疗服务

For individuals with various addictions, including substance behavioral addictions.
为各类瘾疾者及物质滥用者提供协助。

Mon-Thu: 8.30am – 6.00pm
Fri: 8.30am – 5.30pm
Sat: 8.30am – 12.30pm

星期一至四: 上午八时三十分至下午六时
星期五: 上午八时三十分至下午五时三十分
星期六: 八时三十分至下午十二时三十分

Tel: 6389 2387

Singapore Anti-Narcotics Association (SANA) Hotline
新加坡肃毒协会热线
For drug-abusers, their families and the general public.
为嗜毒者及其家人和一般公众提供协助。Daily: 7.30am – 12 midnight
每天: 上午七时三十分至午夜十二时Tel: 1800-733 4444
WE CARE Centre
社区服务中心

For individuals and families who need help with addictions.
为瘾疾者及其家人提供协助。

Mon-Fri: 8.30am – 9.00pm
Sat: 10.00am – 8.00pm
星期一至五:上午八时三十分至晚上九时
星期六:上午十时至晚上八时

Tel: 6471 5346

CHILDREN & YOUTH 儿童与青少年

Organization 机构 Service Details 服务详情
Tinkle Friend (Singapore Children’s Society)叮铃朋友 (新加坡儿童会)

For primary school students, especially children who are alone at home, who need someone to chat with or discuss problems with.

为小学生提供服务,尤其是单独在家的儿童(钥匙儿童),在需要倾谈对象或商讨问题时,可拨热线求助。

Mon-Fri:
9.30am – 11.30am
2.30pm – 5.00pm
星期一至五:
上午九时三十分至上午十一时三十分;
下午二时三十分至下午五时

Tel: 1800-2744 788

DISABILITY 残疾

Organization 机构 Service Details服务详情
Centre For Enabled Living (CEL)
活力中心

First-stop centre for users of eldercare and disability services, and their caregivers.
护理服务第一站 - 提供年长者、残疾者及其看护者护理服务及相关信息。

Mon-Fri: 8.30am – 5.30pm
星期一至五:上午八时三十分至下午五时三十分

Tel: 6593 6437

ELDERLY 年长者

Organization 机构 Service Details服务详情
Agency for Integrated Care
综合护理机构

Centralised agency for the handling of referrals to intermediate and long-term care services.
处理转介到中期和长期护理服务的中央机构。

Mon to Fri: 8.30am – 6.00pm
(except Public Holidays)
星期一至五:上午八时三十分至下午六时(公共假日休息)

Tel: 6478 2422

Lions Befrienders
狮子乐龄之友协会

Information, referral and befriender services for the elderly.
为乐龄人士提供信息、转介及益友服务。

Mon to Fri: 9.00am – 6.00pm
星期一至五:上午九时至下午六时

Tel: 1800-375 8600

SAGE Helpline for Seniors
新加坡乐龄活动联会 -乐龄人士热线服务

For anyone 50 years and above or anyone who has a concern or question regarding someone 50 years and above.
为五十岁及超过五十岁的年长者提供电话辅导,关心年长者的公众也可拨热线求助。

Mon to Fri: 9.00am – 7.00pm
Sat: 9.00am – 1.00pm
星期一至五:上午九时至晚上七时
星期六:上午九时至下午一时

Tel: 1800-555 5555

FAMILY (GENERAL) 家庭(综合服务)

Organization 机构 Service Details 服务详情
AWARE Helpline (Association of Women for Action and Research) AWARE
热线服务 (妇女行动与研究协会)
For women with issues.
为陷入困境的妇女提供服务。Mon to Fri: 3.00pm – 9.30pm
星期一至五: 下午三时至晚上九时三十分Tel: 1800-774 5935
Care Corner Counselling Hotline
关怀辅导热线
For the Mandarin-speaking community with family, marital or personal problems.
为面对家庭、婚姻或个人问题的讲华语社群提供电话辅导。Daily: 10.00am – 10.00pm (except Public Holidays)
每天:上午十时至晚上十时(公共假日休息)Tel: 1800-353 5800
Baby Bonus Helpline (MCYS)婴儿花红热线服务 (社青体部) For further information or for reporting of child abuse. More Details can be accessed here.
提供儿童虐待或举报儿童虐待的相关信息。详情可参阅网站Mon-Fri: 8.30am to 5.30pm
星期一至五:上午八时三十分至下午五时三十分Tel: 1800-253 7707
Child Protection and Welfare Services (MCYS)
儿童保护与福利服务(社青体部)
For further information or for reporting of child abuse. More Details can be accessed here.
提供儿童虐待或举报儿童虐待的相关信息。详情可参阅网站Mon-Fri: 8.30am-5.00pm
Sat: 8.30am-1.00pm
星期一至五:上午八时三十分至下午五时
星期六:上午八时三十分至下午一时Tel: 1800-258 6378
Destitute Persons Service (MCYS)
贫困人士服务 (社青体部)
For further information or for reporting possible destitute cases.
提供贫困者援助的信息或公众可向当局通报贫困者的需求。24 Hours
二十四小时Tel: 1800-222 0000
SINDA Helpline
新加坡印度人发展协会 (SINDA) 热线服务
For Indian families in need of assistance or counselling
为需要援助或辅导的印族家庭提供服务。Mon to Fri: 8.30am – 6.00pm
星期一至五:上午八时三十分至下午六时Tel: 1800-295 4554
Shan You Counselling Centre-Yuan Yuan Helpline
善友辅导中心-圆缘助线
For the Mandarin speaking community with issues on marital, family, parenting, career and interpersonal relationship.
圆缘助线兼佛教支援华语电话辅导-为面对婚姻、家庭、亲子关系、事业、人际关系等议题的公众提供电话辅导。Mon to Sat: 1.00pm – 5.00pm
(except Public Holidays)
星期一至星期六:下午一点至下午五点
(公共假日休息)Tel: 6741 0078

FAMILY (SINGLE-PARENT) 家庭(单亲家长)

Organization 机构 Service Details服务详情
As-Salaam Family Support Centre
家庭支援中心
For Malay-speaking and/or Muslim who have gone through death or divorce.
为讲马来语的社群提供辅导,尤其丧失至亲或离婚者。Mon to Fri: 8.30am – 5.30pm
Sat: 8.30am – 5.00pm
星期一至五:上午八时三十分至下午五时三十分
星期六:上午八时三十分至下午五时Tel: 6745 5862
HELP Family Service Centre
单亲家庭服务中心
For single-parent families seeking help.
提供单亲家庭所需的援助。Mon to Fri: 9.00am – 6.00pm
星期一至五:上午九时至下午六时Tel: 6457 5188

FAMILY (VIOLENCE) 家庭(家庭暴力)

Organization 机构 Service Details服务详情
Centre for Promoting Alternatives to Violence (PAVe)
家暴服务中心
For families facing violence in need of counselling and support services.
为家暴个案提供辅导与支援。Mon to Fri: 9.00am – 6.00pm
Wed: 9.00am – 9.30pm
星期一至五:上午九时至下午六时
星期三:上午九时至晚上九时三十分Tel: 6555 0390

GAMBLING 嗜赌

Organization 机构 Service Details服务详情
National Addictions Management Service (NAMS), Institute of Mental Health (IMH)
国立瘾疾治疗服务(NAMS),心理卫生学院(IMH)
For those with a gambling problem or know someone who does.
为嗜赌者及其亲友提供戒赌的相关服务。Mon to Fri: 8.30am – 6.00pm
星期一至五:上午八时三十分至下午六时Tel: 1800-666 8668
Tel: 1800-X-GAMBLE (1800-942 6253)
Problem Gambling Helpline @ Tanjong Pagar Family Service Centre
嗜赌问题热线 @ 丹戎巴葛家庭服务中心

MENTAL HEALTH 精神疾病

Organization 机构 Service Details服务详情
Singapore Associationfor Mental Health (SAMH) Helpline
新加坡心理健康协会 (SAMH) 热线服务
For people who have psychological, psychiatric or social problems and others who need information for such persons.
为心理、精神病患及面对社会问题的公众提供援助等服务,欲知心理健康信息的公众也可以拨热线询问。Mon-Fri: 9.00am – 6.00pm
星期一至五:上午九时至下午六时Tel: 1800-283 7019
IMH Helpline
心理卫生学院 (IMH) 热线服务
For psychiatric emergencies
提供精神病患紧急服务。24 hours
二十四小时Tel: 6389 2222
Community Psychogeriatric Programme (CPGP) – Only for residents living within Northeast and Southeast CDC Districts.
老年精神科社区计划 (CPGP) -只限东北区和东南区的居民。
For social and healthcare agencies working with older persons 65 years and above with mental disorders such as dementia, depression, delirium, adjustment disorder and psychosis, who are unable or unwilling to access hospital or outpatient services.
与社会福利及卫生保健机构合作,协助患有心理、精神疾病的年长者(65岁以上)接受治疗,例如:失智症、忧郁症、谵妄症(精神错乱)、适应障碍、精神异常,以及无法或不愿意到医院或诊所接收治疗的年长病患。These multi-disciplinary mobile teams conduct on-site mental health assessments and interventions of older persons in the community. *For APCATS, they also provide service to clients with past history or high likelihood of defaulting their psychiatric follow-up treatment.
流动队伍为社区内的年长者,实地提供多元化的心理卫生评估与治疗。Mon – Fri: 8.30am – 6pm
星期一至五:上午八时三十分至下午六时Tel: 6850 1840/41
Aged Psychiatry Community Assessment & Treatment Service (APCATS) – Only for residents living within the North and Central CDC Districts.
老年精神科社区诊疗服务 (APCATS) -只限北区和中区的居民。
* APCATS 也为前病患或拒绝治疗的高发群提供跟进及治疗的服务。Mon – Fri: 8.00am – 5.30pm
星期一至五:上午八时至下午五时三十分Tel: 6389 2175

HEALTH 健康

Organization 机构 Service Details服务详情
Action for AIDS Helpline
爱滋病行动小组热线服务
For those enquiring information and counselling services on all aspects of AIDS.
提供爱滋病信息及辅导。Mon-Fri: 10.00am – 5.30pm
星期一至五:上午十时至下午五时三十分Tel: 6254 0212
Breastfeeding Mothers’ Support Group Counselling Helpline
母乳哺育支援小组 - 辅导热线服务
For mothers who choose to breastfeed and those who require related information.
提供母乳哺育的相关信息及辅导。Mon-Sun: 9.00am – 8.00pm except public holidays
每天:上午九时至晚上八时(公共假日休息)Tel: 6339 3558
Singapore Cancer Society
新加坡防癌协会
For those needing information related to cancer.
提供癌症信息及相关支援。Mon-Fri: 8.30am – 6.00pm
星期一至五:上午八时三十分至下午六时Tel: 6221 9578
Society for Continence
尿控协会
For those with incontinence and their families.
为尿失禁者及其家人提供协助。Mon-Fri: 10.00am – 5.00pm
星期一至五:上午十时至下午五时Tel: 6787 0337

LEGAL AID 法律援助

Organization 机构 Service Details服务详情
Legal Aid Bureau
法律援助局
For low-income persons requiring legal assistance.
为低收入人士提供法律咨询服务。Mon-Fri:
8.30am – 12.30pm;
2.00pm – 5.00pm
Sat: 8.30am – 12.30pm
星期一至五:
上午八时三十分至下午十二时三十分;
下午二时至下午五时
星期六:上午八时三十分至下午十二时三十分Tel: 1800-325 1424
Singapore Association of Women Lawyers (SCWO)
新加坡女律师协会
For members of public requiring free legal counselling.
To sign up for Free Legal Clinics: Please call SCWO to check if you are eligible for the free legal consultation.
More details can be accessed here
提供免费法律咨询。欲知详情,公众可拨SCWO热线询问或查阅网站Mon-Sun: 9.00am – 8.00pm except public holidays
每天:上午九时至晚上八时(公共假日休息)Tel: 6837 0611
Singapore Law Society (SLC) – Community Legal Clinic
新加坡律师协会-社区法律咨询所
For members of public requiring free legal counselling.
Details can be accessed here.
提供免费法律咨询。详情请参阅网站.Mon-Fri: 9.00am – 5.45pm
星期一至五:上午九时至下午五时四十五分Tel: 6536 0650

PREGNANCY 怀孕助

Organization 机构 Service Details服务详情
BABES (Beyond Social Service)
未婚先孕协助(Beyond 社会服务)
For teenagers with child.
为未婚先孕青少年提供协助。24 hours
二十四小时Tel: 1800-TEENMOM (1800-833 6666)
SMS: 8111 3535
Singapore Planned Parenthood Association Counselling Hotline
新加坡家长计划会辅导热线
To help young people and adults deal with sexuality-related problems and concerns.
协助年轻人和成年人处理与性相关的问题。Mon-Fri: 10.00am – 4.00pm
星期一至五:上午十时至下午四时Tel: 1800-775 8582
MUM-TO-BE Helpline (Thye Hua Kwan Moral Society)
准妈妈援助热线(德教太和观)
To offer confidential support to pregnant women of all ages in difficult situations.
为各年龄层孕妇提供线上保密支援。24 Hours
二十四小时Tel: 1800-MUM-TO-BE (1800-686 8623)

敬请包涵:以上所列虽非完整但本学会将适机更新。